KAPOK DISASTER RESPONSE APP
© A Fair Resolution, LLC 2026
History
The impetus for developing Kapok:
In the wake of the two devastating hurricanes that hit Puerto Rico and parts of the Carribean and United States in September 2017, we were inspired by the resilience and responses by the community on and off the island and by RNRN/NNU and other unions.
We sought to build a team including those with insights and experience from being involved in the disaster response on the ground and at a distance as well as utilize expertise on online data management for dispute handling to harness technology to assist in future disasters. Thus was born the concept of creating a disaster response app by a multidisciplinary team, working with no budget but a commitment to produce a tool to help save lives.
Two hurricanes hit Puerto Rico within 2 weeks
Hurricane Irma Sept 6, 2017 (Category 5: 175 mph/281 km/h)
Hurricane Maria Sept 20, 2017 (Category 4:155 mph/250 km/h)
Emergency conditions 1 month later*
Insufficient medical & other assistance for many
Desperate for H20: using contaminated sources => deaths
Hospitals/local doctors’ offices closed, full, lacking basic supplies: generators, medicine, water; operations by cellphone lights
Many stores: no food, water & other necessary supplies
60,000 homes w/no roofs => dangerous black mold => illness
1 million people lacked access to running water
1.8 million meals/day shortfall
Communication conditions 1 month later
75% of Puerto Ricans were without electricity
40% of telecommunications not restored
50% of cell towers
60% of cell antennas down
Most roads impassable
*National Nurses United. “Report on Conditions in Puerto Rico and Call for Immediate Congressional Action.” October 26, 2017.]
COMMUNICTY RESPONSE & RESILIENCE**
In Puerto Rico
Repairing, supporting, sharing resources ie: those w/generators became hubs for cell phone charging & storing medicine
From afar
Medical & other responders flew in & volunteered: nurses, carpenters, electricians, truck drivers, plumbers, etc.
Use of social media by diaspora:
to find missing loved ones
to identify local leaders for public health info dissemination & coordination
RESPONSE TEAMS’ NEED FOR ICTS
Communication
location of transportation barriers (roads out, flood threats, downed electrical lines)
locations visited
public health actions taken
taught water purification to village leader
delivery of medicine, water, etc.
Preparation for next day/visit:
needs for future visits: supplies & type of personnel
tarps for houses, medicine, water, roads & electrical lines to be cleared
Records maintenance
Increase morale through knowledge of accomplishments
**Much of this information was provided by RNRN, NNU medical responders & hurricane survivor framily members
KApok APP PURPOSe
Kapok IS DESIGNED TO:
facilitate faster and more efficient disaster relief responses
work in circumstances with and without mobile phone & Internet coverage
be applicable to disasters even in remote locations
comply with guidance from Ethical Principles for Online Dispute Resolution (odr.info) & Online Dispute Resolution Standards (odr.info & icodr.org)
Key Features
Ability to function without Internet
Collect, organize, & store text and map data:
locations visited
services & supplies delivered
needs at locations
contacts (ie: community leaders)
personnel and resource tracking
where teams are going, when, who is in them
Kapok design team:
multidisciplinary and multilingual
Online dispute resolution experts
medical first responders affiliated with Registered Nurse Response Network (RNRN) of National Nurses United (NNU)
software developers
hurricane survivor family members
Kapok trees, Puerto Rico
(photo by Cesar Lizasuain, 2018)